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Service, Training & Support

Training & Support





JASCO Service

Our professional, dedicated team, work very hard to ensure that our aftersales service is second to none, our engineers and support personnel are available via telephone or e-mail giving you direct access to people with real experience, knowledge and solutions.

If you need to arrange a routine service visit, a breakdown visit or a return to workshop repair  please call the service line.

It will be helpful if you have the following information to hand.

  • Service contract agreement number (if under contract)
  • Serial number and model type
  • Description of problem or requirement
  • Details of any diagnostics you have tried

Phone our helpline for support 8.45am to 5.15pm Monday to Friday (except holidays)


Service Line 0844 980 8654  (local Rate)

Switchboard 01371 876988




uv visible research spectrophotometer 

JASCO Training

Our comprehensive operation and maintenance training programmes ensure that you will be confident in using our instruments and related software with your analysis. Our hands-on workshops are practical in approach allowing everyone to gain first hand experience in the mechanical, electronic and optical aspects of the instruments and structured around the instruments you use. They can easily be adjusted to suit novices or more experienced users and even customised to meet your individual requirements.

JASCO Support


Need help with your JASCO product or application? One of our specialists can help you with products and applications support for any of our optical spectroscopy or chromatography products