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Service

Jasco - Support

 

 

 

Service Contracts

 

We have support contracts covering routine maintenance, calibration, validation, breakdowns and rebuilds. Choose from 'All  inclusive packages to 'Preventative Maintenance' packages tailored to your exact requirements with one or two visits per year.

We can also offer you with a service budget plan for your choice of service options,  providing you with complete control of all your expenditure.

Extended Warranty 

Upto 5 Year comprehensive maintenance and warranty packages to cover your instrumentation.

Qualification

A full validation service for your instrument at the point of installation and following every serivce.

A completely documented and IQ,OQ,PQ workbook system for JASCO products for  Chromatography or Spectroscopy.

Standards and reference materials are traceable to UKAS, NIST and NPL.

Calibration

Our calibration service use standards and reference materials traceable to UKAS, NIST and NPL. to demonstrate the operational performance of your instrument following a service. This serves as a record of performance and is suitable in GLP and GMP compliant laboratories.

 

If you need service or a breakdown visit please call the service line.

It will be helpful if you have the following information to hand.

  • Service contract agreement number (if under contract)
  • Serial number and model type
  • Description of problem or requirement
  • Details of any diagnostics you have carried out already.

Phone our helpline for support 8.45am to 5.15pm Monday to Friday (except holidays)

 

Service Line 0844 980 8654  (local Rate)

Switchboard 01371 876988